Team of people brainstorming and planning with sketches, diagrams, and colorful sticky notes on a table, along with a laptop and Markers.

THE PROCESS

Different services require different approaches. Below, you’ll see how our process works for Event Services and Business Services, so you know exactly what to expect before we begin.

…

EVENT SERVICE PROCESS
EVENT SERVICE PROCESS
BUSINESS SERVICE PROCESS
BUSINESS SERVICE PROCESS

PROCESS

EVENT SERVICES

Step 1. CONTACT

Everything starts with a conversation. Reach out through our contact form, email, or chat and tell us a bit about your event. We’ll review the details and follow up to see if we’re a good fit and how we can help.

People at a festive gathering raising glasses in a toast, with warm lighting and a rustic interior background.

•

•

•

•

•

•

Step 2. QUOTE & BOOKING

Once we finalize the quote and you’re ready to move forward, we’ll send over an invoice for a 50% deposit. After the deposit is received, your date is officially booked and secured on our calendar.

•

•

•

A black silhouette of a cartoonish cat with a long tail, standing upright, with a white background.
Person using a MacBook Pro laptop and a smartphone in a coffee shop, with a jar of iced tea on the table.

Step 3. ONGOING COMMUNICATION

•

•

•

Leading up to your event, we stay in touch to make sure everything is aligned. We’ll go over timelines, key moments, and any important details so there are no surprises on the day of your event.

A black and white sketch of a person's face with curly hair, smiling, wearing a shirt and tie.

Step 4. THE EVENT

On the day of your event, our focus is on being prepared, professional, and present. We arrive ready to capture everything as it unfolds while keeping the experience calm and unobtrusive.

Concert scene with audience members raising hands, some forming heart shapes with their fingers, on a stage with bright lights and a blurry background.

Step 5. FINAL PAYMENT & DELIVERABLES

After the event, the remaining balance is due before final delivery. Once payment is completed, we’ll finalize your photos and videos and deliver everything as outlined in your package. Usually in the form of an online gallery, unless we decide on something else.

Black and white illustration of a pair of horns with a bowtie, ears, and facial features, resembling a cartoon animal face.

Every project starts with understanding what you’re trying to achieve. We’ll connect through email, a form, or a call if needed to discuss your goals, challenges, and what success looks like for your business.

Step 1: Discovery & Communication

PROCESS

BUSINESS SERVICES

Close-up of a person typing on a laptop keyboard with two monitors in the background.

•

•

•

Before creating anything, we do our homework. This may include reviewing your current brand assets, website, or content, researching competitors, and looking at best-in-class examples when building something new. This ensures the work is intentional, relevant, and positioned correctly.

•

•

•

Black and white sketch of a church or cathedral with a cross on top, trees, and a cloudy sky in the background.

Step 2: Research & Strategy

•

•

•

A piece of paper with a blue sticky note that says 'sign here' attached to it, on a black surface.

Step 3: Proposal & Approval

•

•

•

Based on our conversations and research, we’ll put together a clear quote or proposal outlining the scope of work. Once everything is aligned and approved, we’ll move forward to lock in the project.

Person working on a laptop in an office, with desk plants and documents visible.

Step 4: Deposit & Project Start

•

•

•

After approval, a 50% deposit is required to begin work. Once the deposit is received, your project is officially scheduled and production begins.

Black and white drawing of a person wearing a hat and shirt, sitting on a bench with an umbrella, with a tree and a building in the background.

Step 5: Creation & Execution

•

•

•

This is where the work comes to life. We design, build, film, or create according to the agreed plan, keeping communication open throughout the process to ensure everything stays aligned.

A black and white cartoon illustration of a person with a beard and a hat, holding a sword and shield, standing in front of a castle.
A dimly lit office workspace with a computer monitor on a desk, a small potted plant, some stationery, and a glass of water. There's a large blackboard on the wall with motivational writing and sticky notes.

Step 6: Final Payment & Deliverables

Once the project is complete, the remaining balance is due. After final payment, all deliverables are handed off in a clean, organized format ready for use.

Step 7: Ongoing Support

Some clients continue working with us on an ongoing basis for content creation, updates, or strategy. If ongoing support makes sense for your needs, we’ll discuss next steps and options.

Black and white line drawing of a woman holding a baby, with the woman dressed in a long dress and headscarf.

This is the beginning of a beautiful relationship...

Don't be shy, write me a line using the form on this page.